Our Story
About Water Damage Keene NH
Water Damage Keene NH is a local Cheshire County restoration outfit run by Nathan Parmenter, a working foreman who answers his own phone and shows up on his own trucks. The crew covers Keene, the Monadnock Region and the river towns along the Ashuelot and Connecticut, 24/7, year-round. You get one foreman, one phone number, start to finish.
Nathan learned the trade on a cleanup crew out of Manchester in his early twenties, then ran a drying crew for a bigger franchise outfit for most of his career before setting up his own shop here. He got tired of showing up to a Keene farmhouse with a scope written by a kid in a call center two states away. He wanted to answer his own phone, scope his own jobs, and stand behind the work. One truck turned into two, now there's a van and two extraction rigs running out of the West Street shop.
Day to day the work splits three ways. Winter is burst-pipe calls in Keene, Marlborough and Harrisville when it hits -10°F and old copper in exterior walls lets go. April is snowmelt and Ashuelot River flooding across Swanzey, Winchester and the lower spots in West Keene. The rest of the year is roof leaks, washing machine overflows, basement sump failures and the odd sewer backup. Nathan runs crews that live here, work here and know the difference between a 1810 granite-rubble foundation in Westmoreland and a 2005 poured-concrete basement in Jaffrey.
- On-site inside 90 minutes for Keene, Swanzey and Marlborough, 24/7 year-round. You call a human, not a call center.
- Monadnock Region housing stock expertise: 1800s granite-rubble foundations, mill-town industrial basements in Winchester, Connecticut River floodplain homes in Walpole and Hinsdale, and newer poured-concrete slabs in Jaffrey.
- Written scope and price before any demo starts. You see the number on paper, not after the walls come down.
- One crew for extraction, drying, mold check and rebuild. No handoff to a stranger subcontractor you never met.
- Full photo log and daily moisture readings handed to your insurance adjuster. We bill most carriers direct.
Meet the owner
Nathan Parmenter
Owner, Water Damage Keene NH
Nathan grew up in Cheshire County, learned water damage work on a franchise crew in his twenties, and started Water Damage Keene NH to answer his own phone and scope his own jobs. He lives in West Keene, drives the same Ford F-250 he bought used ten years ago, and still runs the first truck on most overnight burst-pipe calls in January.